Globallink Platform Support-manager

STATE STREET

Not specified; not specified; generous medical car...
10 to 12 years financial industry experience
Fx / fi platform support expertise
Level 1 client support management
The role serves as a centralized Level-1 client support hub for State Street's GlobalLink suite of electronic trading platforms

Job Summary

  • The role serves as a centralized Level-1 client support hub for State Street's GlobalLink suite of electronic trading platforms.
  • Responsibilities include managing user access, resolving trade-related inquiries, and troubleshooting platform issues across multiple asset classes.
  • State Street offers competitive benefits including flexible work programs, paid volunteer days, and comprehensive development opportunities.

Matching Summary

The role serves as a centralized Level-1 client support hub for State Street's GlobalLink suite of electronic trading platforms.

Salary

Not specified; Not specified; Generous medical care, insurance and savings plans among other perks

Skills & Requirements

Must-have

  • 10 to 12 years financial industry experience
  • FX / FI platform support expertise
  • Level 1 client support management
  • User access and entitlement management
  • Trade support and inquiry resolution

Nice-to-have

  • SQL database hands-on expertise
  • Power BI and Excel proficiency
  • API connections knowledge
  • Strong customer focus
  • Critical thinking for complex problems

Key Requirements

  • 10 to 12 years' experience in financial industry
  • Focus on FX / FI platform support or operations
  • Rotational shifts serving US, EMEA and APAC zones

Work Rights

Not specified

Tailored Resume

Cover Letter