Success Guide Service Cloud (salesforce Dev Exp Mandatory)
Salesforce
Not specified; not specified; not specified
Night shift (amer hours)
Salesforce platform developer 2 certification
Apex and lwc development experience
Service cloud digital engagement expertise
Salesforce is seeking a Senior Success Guide with development experience in Salesforce to drive customer success through consultative engagement and technical expertise. The role involves collaborating with customers to implement Salesforce solutions, facilitate training, and provide ongoing support to ensure optimal product adoption and outcomes
Job Summary
This role blends deep product knowledge with hands-on solutioning to accelerate customer adoption and outcomes in the AI-driven era.
Candidates will deliver org health assessments, advanced security reviews, and lead interactive demos to co-create scalable solutions for customers.
The position requires collaboration with architects and developers while acting as a Subject Matter Expert to mentor other team members.
Matching Summary
Match Score: 85
Salesforce is seeking a Senior Success Guide with development experience in Salesforce to drive customer success through consultative engagement and technical expertise. The role involves collaborating with customers to implement Salesforce solutions, facilitate training, and provide ongoing support to ensure optimal product adoption and outcomes.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Salesforce Platform Developer 2 certification
Apex and LWC development experience
Service Cloud Digital Engagement expertise
Nice-to-have
JavaScript Developer certification
System Architect certification
Strong communication and analytical mindset
Key Requirements
Minimum 2+ years Salesforce development experience