Principal Product Manager - Customer Identity Product

Disney

New York, NY, USA
Base: $188,400 - $276,700 depending on location; b...
10+ years product management experience
Consumer-facing software at scale
Cross-functional leadership in matrixed org
This role owns the front door to every Disney digital product worldwide, managing customer registration, login, and verification journeys

Job Summary

  • This role owns the front door to every Disney digital product worldwide, managing customer registration, login, and verification journeys.
  • The Principal Product Manager will leverage an experimentation mindset to deliver measurable improvements in customer login success while reducing friction and support costs.
  • Candidates must be able to navigate high-ambiguity environments where technical, legal, business, and user-experience considerations intersect to set long-term direction.

Matching Summary

This role owns the front door to every Disney digital product worldwide, managing customer registration, login, and verification journeys.

Salary

Base: $188,400 - $276,700 depending on location; Bonus/Equity: Provided as part of compensation package; Benefits: Full range of medical, financial, and other benefits included

Skills & Requirements

Must-have

  • 10+ years product management experience
  • Consumer-facing software at scale
  • Cross-functional leadership in matrixed org
  • A/B testing and experimentation methodologies
  • Data-driven decision making and KPIs

Nice-to-have

  • Identity and authentication product expertise
  • Passkeys and risk-based authentication knowledge
  • AI toolset integration for product craft
  • Streaming or media industry passion
  • Global regulatory compliance experience

Key Requirements

  • Bachelor's degree required
  • 10+ years of product management experience
  • Experience with OAuth, OIDC, SAML, WebAuthn/FIDO2
  • Expert verbal and written communication skills

Work Rights

Not specified

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