Healthcare Associate, Amazon One Medical Customer Care

Amazon One Medical

Colorado Springs, CO, United States
20.00 - 22.00 usd hourly ph
On-site
Hipaa guidelines
Patient communication
Prior authorizations
Amazon One Medical is a human-centered, technology-powered primary care organization dedicated to making high-quality healthcare more accessible, affordable, and convenient

Job Summary

  • Amazon One Medical is a human-centered, technology-powered primary care organization dedicated to making high-quality healthcare more accessible, affordable, and convenient.
  • In this role, you will be a key point of contact for patients, managing inquiries via phone and web-based tools using our CI-CARE communication framework, while collaborating across teams to resolve complex, high-impact issues.
  • We are a passionate group dedicated to reimagining healthcare delivery, collaborating closely, supporting each other, and sharing a commitment to making healthcare simpler and more compassionate.

Matching Summary

Amazon One Medical is a human-centered, technology-powered primary care organization dedicated to making high-quality healthcare more accessible, affordable, and convenient.

Salary

20.00 - 22.00 USD hourly

Skills & Requirements

Must-have

  • HIPAA guidelines
  • patient communication
  • prior authorizations
  • escalate urgent issues
  • CI-CARE communication framework
  • high volume of tasks

Nice-to-have

  • service-oriented individuals
  • compassionate demeanor
  • collaborative environment
  • problem-solving skills

Key Requirements

  • full-time, hourly, in-person position
  • proficiency in navigating multiple systems

Work Rights

Not specified

Tailored Resume

Cover Letter