Guest Services Representative

ASM Global

Glendale, AZ, United States
Base: competitive salary, commensurate with experi...
Exceptional customer service
Handling guest inquiries
Front desk services
Providing exceptional customer service, handling guest inquiries, and ensuring a smooth and pleasant stay for guests

Job Summary

  • Providing exceptional customer service, handling guest inquiries, and ensuring a smooth and pleasant stay for guests.
  • The company is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners.
  • A generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Matching Summary

Providing exceptional customer service, handling guest inquiries, and ensuring a smooth and pleasant stay for guests.

Salary

Base: Competitive salary, commensurate with experience; Bonus/Equity: Not specified; Benefits: Generous benefits package

Skills & Requirements

Must-have

  • Exceptional customer service
  • Handling guest inquiries
  • Front desk services
  • Processing guest payments
  • Source of information for guests

Nice-to-have

  • Friendly demeanor
  • High energy levels
  • Conflict management skills
  • Inclusive, innovative environment

Key Requirements

  • Minimum of 2 years work-related experience
  • High school diploma preferred
  • Event experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter