Client Service Representative

Marshfield Animal Hospital

Westminster, MD, US
Base: $16.16 - $20.66 hourly; bonus/equity: not sp...
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Ability to work confidently around various pets
Experience with customer service in healthcare
Proficiency in computer data entry and documentation
** Marshfield Animal Hospital is seeking a Client Service Coordinator to enhance client interactions and support the veterinary medical team's productivity. The role requires strong customer service skills and a background in a medical or veterinary setting is preferred. **

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • Employees are responsible for educating clients about Optimum Wellness Plans, preventative care, and pet health needs while ensuring exceptional service.
  • Banfield offers a comprehensive total rewards package including health insurance, retirement plans, paid time off, and three free wellness plans for associates' pets.

Matching Summary

Match Score: 75

** Marshfield Animal Hospital is seeking a Client Service Coordinator to enhance client interactions and support the veterinary medical team's productivity. The role requires strong customer service skills and a background in a medical or veterinary setting is preferred. **

Salary

Base: $16.16 - $20.66 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) match, paid parental leave, student debt relief for DVMs

Skills & Requirements

Must-have

  • Ability to work confidently around various pets
  • Experience with customer service in healthcare
  • Proficiency in computer data entry and documentation

Nice-to-have

  • Medical background or veterinary terminology training
  • Knowledge of preventative care and wellness plans
  • Strong communication skills for client education

Key Requirements

  • High School Diploma or equivalent preferred
  • At least 18 years old for radiography duties
  • One year related experience required

Work Rights

Not specified

Tailored Resume

Cover Letter