The Customer Service Analyst is the principal customer contact for all orders and administration of customer sales orders from contract award through closeout and archive
Job Summary
The Customer Service Analyst is the principal customer contact for all orders and administration of customer sales orders from contract award through closeout and archive.
This role involves working with multiple departments including Finance, Inventory Planning, and Shipping to ensure customer requirements are met and orders are processed accurately.
Collins Aerospace offers a dynamic environment with opportunities to network across businesses and improve productivity, quality, and efficiency worldwide.
Matching Summary
The Customer Service Analyst is the principal customer contact for all orders and administration of customer sales orders from contract award through closeout and archive.
Skills & Requirements
Must-have
Sales order entry and administration
SAP navigation and ERP experience
Customer communication and correspondence
Export policies and compliance
Inventory coordination and delivery facilitation
1st shift availability Tuesday through Saturday
Nice-to-have
Advanced Microsoft Word, Excel, PowerPoint
Problem solving skills
Collaboration across global teams
Negotiation of pricing and fees
Key Requirements
Bachelor’s degree in business administration or related
Minimum 1 year experience in Supply Chain roles
90% English proficiency and fluency
Availability to work 1st shift (6:00 AM – 3:00 PM), Tuesday through Saturday