Base: $21.00 ph; bonus/equity: may be eligible for...
On-site
Handle inbound customer inquiries
Make outbound contact with past-due customers
Resolve loan concerns and questions
Splash Financial is hiring a Collections Specialist who understands that a phone call about a past-due balance can either break trust or build it
Job Summary
Splash Financial is hiring a Collections Specialist who understands that a phone call about a past-due balance can either break trust or build it.
You'll work directly with customers navigating real financial stress — helping them find a path forward through payment arrangements and hardship programs, while protecting the health of Splash's loan portfolio.
This is a full-time, in-person role based in our Mesa, AZ office.
Matching Summary
Splash Financial is hiring a Collections Specialist who understands that a phone call about a past-due balance can either break trust or build it.
Salary
Base: $21.00 per hour; Bonus/Equity: May be eligible for incentive program; Benefits: Not specified