Front Desk Agent / Ays Agent

Marriott

Washington, DC, United States
Base: $22.75-$22.75 ph; after 6 month pyy: $25.07 ...
Onsite
Guest check-in and check-out
Room reservation management
Payment processing and billing
Marriott is seeking a Front Desk Agent/Ays Agent for their Washington, DC location. The role involves managing guest check-ins and check-outs, processing reservations, and addressing guest requests, all while providing exceptional hospitality

Job Summary

  • Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.

Matching Summary

Match Score: 85

Marriott is seeking a Front Desk Agent/Ays Agent for their Washington, DC location. The role involves managing guest check-ins and check-outs, processing reservations, and addressing guest requests, all while providing exceptional hospitality.

Salary

Base: $22.75-$22.75 per hour; After 6 Month Pay: $25.07 per hour; After 1 Year Pay: $29.70 per hour

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Room reservation management
  • Payment processing and billing
  • Guest request handling
  • Telephone switchboard operation
  • Adhere to company policies

Nice-to-have

  • Anticipate guest needs
  • Positive working relationships
  • Professional appearance and demeanor
  • Genuine appreciation for guests

Key Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • No supervisory experience required
  • No license or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter