Customer Success Mgr Commercial

Zebra Technologies Corporation

Bogota, Colombia
Hybrid (minimum of three days per week in the office)
5+ years client-facing experience
Fluent in english and spanish
Bachelor's degree required
Zebra Technologies is seeking a Customer Success Manager for their Bogota, Colombia office, focusing on post-sale client engagement and product adoption. The ideal candidate will have a strong background in customer-facing roles within the B2B technology sector, with fluency in both English and Spanish, and will be responsible for driving customer satisfaction, retention, and revenue growth

Job Summary

  • This role serves as the primary post-sale point of contact responsible for driving product adoption and increasing revenue through upselling and cross-selling.
  • The position requires managing strategic customers through their entire journey from kickoff to advocacy while meeting specific KPIs for retention and value achievement.
  • Zebra Technologies offers a hybrid work environment with flexibility including adaptable hours, Summer Flex Fridays, and an annual companywide well-being day.

Matching Summary

Match Score: 85

Zebra Technologies is seeking a Customer Success Manager for their Bogota, Colombia office, focusing on post-sale client engagement and product adoption. The ideal candidate will have a strong background in customer-facing roles within the B2B technology sector, with fluency in both English and Spanish, and will be responsible for driving customer satisfaction, retention, and revenue growth.

Skills & Requirements

Must-have

  • 5+ years client-facing experience
  • Fluent in English and Spanish
  • Bachelor's degree required
  • Hybrid work model Bogota Colombia
  • B2B technology industry background

Nice-to-have

  • CPG or supply chain knowledge
  • Store operations account management
  • C-level presentation skills
  • Strong mentorship qualities
  • Project management expertise

Key Requirements

  • Minimum 5 years in Customer Success or Technical Account Management
  • Bachelor's degree required; Master's preferred
  • Must be fluent in written and verbal English and Spanish

Work Rights

Not specified

Tailored Resume

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