Service Manager / Assistant Service Manager (johor Bahru)
KONE Oyj
Johor Bahru, Malaysia
On-site
High-quality maintenance operations
Customer satisfaction and efficiency
Safety and quality compliance
KONE Oyj is seeking a Service Manager / Assistant Service Manager in Johor Bahru, Malaysia, responsible for overseeing maintenance operations, ensuring customer satisfaction, and promoting operational efficiency in the elevator and escalator industry. The ideal candidate should have a strong background in service operations, particularly in the relevant industry, along with excellent leadership and customer relationship management skills
Job Summary
The Service Manager plays a critical role in ensuring high-quality maintenance operations, customer satisfaction, and overall service efficiency.
This role is responsible for managing service operations, optimizing resources, and ensuring compliance with safety and quality standards.
You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded.
Matching Summary
Match Score: 85
KONE Oyj is seeking a Service Manager / Assistant Service Manager in Johor Bahru, Malaysia, responsible for overseeing maintenance operations, ensuring customer satisfaction, and promoting operational efficiency in the elevator and escalator industry. The ideal candidate should have a strong background in service operations, particularly in the relevant industry, along with excellent leadership and customer relationship management skills.
Skills & Requirements
Must-have
High-quality maintenance operations
Customer satisfaction and efficiency
Safety and quality compliance
Service repair sales generation
Technician performance and development
Nice-to-have
Improve flow of urban life
Collaborative working culture
Ethical business practices
Healthy and balanced life
Key Requirements
Bachelor's degree in Engineering, Business, or related field
Minimum 5 years of experience in service operations
Strong leadership and people management skills
Excellent customer relationship management
Knowledge of safety regulations and industry standards