Ppc Technical Product Support(tps) Engineer

Applied Materials Inc

Hwaseong, South Korea
Technical support for customer escalations
Fleet performance and mtbf analysis
System installation and calibration expertise
The role serves as the primary technical focal point between customers and the division for escalations and fleet performance

Job Summary

  • The role serves as the primary technical focal point between customers and the division for escalations and fleet performance.
  • Responsibilities include providing Alpha and Beta site support for new hardware, software, and process designs in-house or on customer tools.
  • The position requires generating and presenting system performance metrics such as MTBF, MTBI, and availability alongside process data analysis.

Matching Summary

The role serves as the primary technical focal point between customers and the division for escalations and fleet performance.

Skills & Requirements

Must-have

  • Technical support for customer escalations
  • Fleet performance and MTBF analysis
  • System installation and calibration expertise
  • ECO review and process data reporting
  • Documentation generation (CENs, BKMs)

Nice-to-have

  • Ability to present at customer level
  • Experience with new hardware/software testing
  • Strong problem-solving and judgment skills
  • Collaborative team environment participation

Key Requirements

  • Full-time employee type assignment
  • Willingness to travel 20% of the time
  • Conceptual and practical expertise in own discipline

Work Rights

Not specified

Tailored Resume

Cover Letter