Customer Service Specialist – Categorie Protette (l.68/99) | Assistenza Clienti

Diversey

Not specified
Fluent italian language skills
Experience with sap mm/sd systems
Basic technical knowledge of machinery
Diversey is seeking a Customer Service Specialist to join their customer assistance team, focusing on managing client requests and providing daily operational support. This role is specifically for candidates belonging to protected categories (L.68/99) and offers opportunities for growth in an international environment

Job Summary

  • This role serves as the primary point of contact for clients, providing direct technical support and operational assistance via phone and digital tools.
  • Candidates will manage customer orders, verify shipments, and coordinate with technicians for on-site interventions when necessary.
  • The position offers comprehensive training on TASKI machines and other products, along with clear career growth paths within a collaborative international environment.

Matching Summary

Match Score: 75

Diversey is seeking a Customer Service Specialist to join their customer assistance team, focusing on managing client requests and providing daily operational support. This role is specifically for candidates belonging to protected categories (L.68/99) and offers opportunities for growth in an international environment.

Skills & Requirements

Must-have

  • Fluent Italian language skills
  • Experience with SAP MM/SD systems
  • Basic technical knowledge of machinery

Nice-to-have

  • English language proficiency
  • Salesforce experience
  • Excel Pivot and VLOOKUP skills
  • Proactive problem-solving approach
  • Background in technical assistance

Key Requirements

  • Applicant must belong to Protected Categories (L.68/99)
  • Fluency in Italian is mandatory
  • Familiarity with Outlook and Office 365 required

Work Rights

Must be eligible under L.68/99 protected categories

Tailored Resume

Cover Letter