Manage complete admissions journey from enquiry to agreement
Maintain strong relationships with referrers and families
Ensure compliance with crm systems and internal policies
This hands-on role involves guiding customers through the entire admissions process while championing aged care admissions and regulatory requirements
Job Summary
This hands-on role involves guiding customers through the entire admissions process while championing aged care admissions and regulatory requirements.
The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities they support across Australia.
Join us at Mercy Health, and help our teams deliver even greater outcomes by converting enquiries into sales and maintaining healthy occupancy levels.
Matching Summary
This hands-on role involves guiding customers through the entire admissions process while championing aged care admissions and regulatory requirements.
Skills & Requirements
Must-have
Manage complete admissions journey from enquiry to agreement
Maintain strong relationships with referrers and families
Ensure compliance with CRM systems and internal policies
Coordinate room turnover and facility inspections
Facilitate fee discussions and resident agreements
Nice-to-have
Resilient and compassionate personality
Passion for making a difference in aged care
Commitment to delivering patient-centred care
Ability to identify unmet needs of prospective residents
Key Requirements
Current Police Record Check
Evidence of or in process of obtaining required checks