Collections Call Center Agent

Intrum

Athens, Greece
Hybrid
Effective debt collections
Negotiate payment plans
Resolve delinquent accounts
As a Collections Agent at Portfolios Collections Department at Intrum in Athens you will play a crucial role in managing and recovering outstanding debts owed to the company

Job Summary

  • As a Collections Agent at Portfolios Collections Department at Intrum in Athens you will play a crucial role in managing and recovering outstanding debts owed to the company.
  • This involves directly contacting debtors to negotiate payment plans, resolve delinquent accounts, and ensure timely payments.
  • At Intrum we offer not only a challenging and rewarding career but also: a supportive work environment quite rich training & development activity exciting career opportunities and a solid internal career path hybrid work model allowing to combine work from home and office.

Matching Summary

As a Collections Agent at Portfolios Collections Department at Intrum in Athens you will play a crucial role in managing and recovering outstanding debts owed to the company.

Skills & Requirements

Must-have

  • effective debt collections
  • negotiate payment plans
  • resolve delinquent accounts
  • timely payments
  • Dialer usage
  • verbal and written communication

Nice-to-have

  • supportive work environment
  • rich training and development
  • exciting career opportunities
  • solid internal career path
  • diverse and inclusive workplace

Key Requirements

  • Excellent verbal communication skills
  • Strong active listening skills
  • Negotiation and persuasion skills
  • Ability to analyze problems
  • Work in a deadline-driven environment

Work Rights

Not specified

Tailored Resume

Cover Letter