Base: $75,092 - $86,355; bonus/equity: not specifi...
Student cashiering operations
Collections and loans management
Customer service excellence
The Director of Student Accounts will lead day-to-day operations for the customer-facing portion of the Treasurer's Office, including cashiering, collections, and customer service teams
Job Summary
The Director of Student Accounts will lead day-to-day operations for the customer-facing portion of the Treasurer's Office, including cashiering, collections, and customer service teams.
Responsibilities include developing strategies to improve efficiency and customer service while ensuring compliance with all relevant statutes and regulations.
The University of Arkansas offers a vibrant work environment with a comprehensive benefits package including health insurance, tuition waivers, and retirement contributions.
Matching Summary
The Director of Student Accounts will lead day-to-day operations for the customer-facing portion of the Treasurer's Office, including cashiering, collections, and customer service teams.
Salary
Base: $75,092 - $86,355; Bonus/Equity: Not specified; Benefits: University contributions to insurance, tuition waivers, holidays, leave accrual, retirement programs
Skills & Requirements
Must-have
Student Cashiering Operations
Collections and Loans Management
Customer Service Excellence
System Functionality Testing
Policy and Procedure Implementation
Nice-to-have
Strategic Planning Skills
Resource Allocation Expertise
Human Resources Management
Harmonious Working Relationships
Key Requirements
Bachelor's degree in accounting, finance, business administration, or related field
At least 2 years customer service experience
At least 2 years supervisory experience
At least 2 years experience in higher education or financial setting
Proof of legal authority to work in the United States