perations Manager (Service & Customer Management)

K2L COOL ENGINEERING PTE. LTD.

Singapore, Singapore
Not specified
5-7 years operations experience
Team supervision and daily operations
Service coordination and scheduling
K2L COOL ENGINEERING PTE. LTD. is seeking an experienced Operations Manager to oversee daily operations in their air-conditioning service and installation sector in Singapore. The role emphasizes service coordination, customer management, and enhancing operational efficiency

Job Summary

  • The role involves overseeing daily service operations including scheduling maintenance, repair, and installation jobs for an air-conditioning business.
  • Candidates must coordinate with technicians to ensure timely delivery while managing customer enquiries and after-sales support.
  • The position requires developing strategies to improve customer satisfaction and retention while supporting business development efforts.

Matching Summary

Match Score: 85

K2L COOL ENGINEERING PTE. LTD. is seeking an experienced Operations Manager to oversee daily operations in their air-conditioning service and installation sector in Singapore. The role emphasizes service coordination, customer management, and enhancing operational efficiency.

Skills & Requirements

Must-have

  • 5-7 years operations experience
  • Team supervision and daily operations
  • Service coordination and scheduling
  • Customer relationship management
  • English communication skills

Nice-to-have

  • Mandarin language proficiency
  • Retail or customer service background
  • Business development and upselling
  • Fast-paced environment adaptability

Key Requirements

  • Minimum 5-7 years of working experience
  • Experience in team supervision
  • Strong organizational and coordination skills
  • Ability to manage multiple tasks
  • Proficiency in English communication

Work Rights

Not specified

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