Customer Care Analyst

MillerKnoll

Bengaluru, India
Salesforce case management
Order inquiry support
Cross-functional collaboration
Our purpose is design for the good of humankind, striving to build a more sustainable, equitable, and beautiful future for everyone

Job Summary

  • Our purpose is design for the good of humankind, striving to build a more sustainable, equitable, and beautiful future for everyone.
  • In this role, you will support MillerKnoll retail operations by collaborating with store teams, studios, vendors, carriers, and web support teams to ensure smooth resolution of customer service and order-related requests.
  • We hire qualified applicants representing a wide range of backgrounds and abilities, committed to equal opportunity employment.

Matching Summary

Our purpose is design for the good of humankind, striving to build a more sustainable, equitable, and beautiful future for everyone.

Skills & Requirements

Must-have

  • Salesforce case management
  • Order inquiry support
  • Cross-functional collaboration
  • Enterprise system experience
  • Microsoft Office proficiency

Nice-to-have

  • Solution-oriented communication
  • Fast-paced environment adaptability
  • Attention to detail
  • Google Workspace proficiency

Key Requirements

  • 3-4 years customer service experience
  • Bachelor's degree in any field
  • Experience with order-related processes
  • Experience with enterprise systems

Work Rights

Not specified

Tailored Resume

Cover Letter