Back Office Associate

Infobip

Multiple Locations
Hybrid
Support self-service customers
Monitor customer interactions
Analyze customer data
As a Back Office Associate, you will support self-service customers in getting value from our digital products

Job Summary

  • As a Back Office Associate, you will support self-service customers in getting value from our digital products.
  • This is an entry-level role where you’ll learn how Back Office, data, and sales work together, while actively helping customers and identifying growth opportunities.
  • Infobip offers financial rewards, flexible work arrangements, ESOP, work-life balance, career mobility, professional development, and international mobility.

Matching Summary

As a Back Office Associate, you will support self-service customers in getting value from our digital products.

Skills & Requirements

Must-have

  • Support self-service customers
  • Monitor customer interactions
  • Analyze customer data
  • Prepare qualified leads
  • Collaborate with teams

Nice-to-have

  • AI-first mindset
  • Curious and detail-oriented
  • Proactive mindset
  • Passion for growth

Key Requirements

  • Entry-level role
  • Comfortable communicating in writing and live interactions

Work Rights

Not specified

Tailored Resume

Cover Letter