The job posting is for a Customer Service and Sales Specialist position at Banamex, focusing on providing assistance and support to existing customers through various communication channels. The role emphasizes resolving customer inquiries, identifying sales opportunities, and assisting in transaction processes
Job Summary
The role is responsible for responding to service inquiries via incoming phone and mail communications, aiming to provide resolutions and identify cross-selling opportunities.
Key responsibilities include providing customer service to existing clients, participating in customer engagement campaigns, and assisting with credit requests and transaction processes.
The position requires evaluating risk when making business decisions, protecting the company and its clients by adhering to laws and policies, and applying sound ethical judgment.
Matching Summary
Match Score: 75
The job posting is for a Customer Service and Sales Specialist position at Banamex, focusing on providing assistance and support to existing customers through various communication channels. The role emphasizes resolving customer inquiries, identifying sales opportunities, and assisting in transaction processes.