Customer Service Agent

BlueCare

Caboolture, Queensland, Australia
$33.22 ph; 12% super; not for profit salary pyckag...
Customer service centre experience
Inbound contact centre
Multi-channel customer service
As a Customer Service Agent, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about

Job Summary

  • As a Customer Service Agent, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.
  • As a first point of contact, you will receive, assess, process and respond to enquiries within a multi-channel customer service centre environment to ensure a highly efficient and consistent standard of service throughout the customer journey.
  • Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum.

Matching Summary

As a Customer Service Agent, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.

Salary

$33.22 p/h; 12% Super; Not for profit salary packaging benefits

Skills & Requirements

Must-have

  • customer service centre experience
  • inbound contact centre
  • multi-channel customer service
  • computer software packages
  • Microsoft Office suite

Nice-to-have

  • service driven
  • passionate
  • big-hearted team culture
  • compassionate
  • inclusive

Key Requirements

  • Significant experience in a customer service centre environment
  • Minimum intermediate level computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter