Significant solutions architect experience in complex enterprise environments
Proven large-scale digital transformation and customer experience projects
Strong background in digital channels, integrations, and platform architecture
This role involves shaping the end-to-end architecture that supports how AFCA manages and resolves scam-related complaints at scale
Job Summary
This role involves shaping the end-to-end architecture that supports how AFCA manages and resolves scam-related complaints at scale.
The successful candidate will translate business, customer, and regulatory requirements into practical, implementable solution designs across multiple layers.
AFCA offers flexible work options, thoughtful benefits, and opportunities to deepen expertise within an inclusive, caring culture.
Matching Summary
This role involves shaping the end-to-end architecture that supports how AFCA manages and resolves scam-related complaints at scale.
Skills & Requirements
Must-have
Significant Solutions Architect experience in complex enterprise environments
Proven large-scale digital transformation and customer experience projects
Strong background in digital channels, integrations, and platform architecture
Experience working in highly regulated financial services or government sectors
Hands-on architecture capability with agile and SAFe delivery teams
Deep understanding of modern APIs, integration patterns, and cloud platforms
Nice-to-have
Ability to influence business, delivery, and technology leaders
Pragmatic outcome-focused mindset in fast-paced high-change environments
Strong stakeholder engagement and collaborative team player skills
Credible technical leadership with clear communication abilities
Key Requirements
Significant experience as a Solutions Architect
Background in regulated financial services or government