Xfinity Retail Service Associate

Sky (Comcast)

Tucson, AZ, United States
Base: $17.14; bonus/equity: commission/bonus eligi...
Mobile activations and customer education
Device troubleshooting and escalations
Customer support for mobile services
Supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities

Job Summary

  • Supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • Handles mobile activation, education, troubleshooting, and escalations while assisting with operational priorities.
  • Comcast provides best-in-class Benefits to eligible employees, supporting employees physically, financially and emotionally.

Matching Summary

Supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.

Salary

Base: $17.14; Bonus/Equity: Commission/Bonus eligible; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Mobile activations and customer education
  • Device troubleshooting and escalations
  • Customer support for mobile services
  • Maintain clean and efficient store environment
  • Process returns and exchanges

Nice-to-have

  • Enthusiasm for technology
  • White-glove customer experience
  • Teamwork and collaboration
  • Customer-focused approach
  • Adaptable and resilient

Key Requirements

  • High School Diploma / GED
  • 0-2 Years Relevant Work Experience
  • Must be legally authorized to work in the US

Work Rights

Not specified

Tailored Resume

Cover Letter