Financial Operations Representative Ii

Liberty Mutual Group

US-Remote, US
Base: $46,000.00 - $84,000.00 py; typical starting...
Fully remote
2 years of relative work experience
Strong math and communication skills
Excellent customer service skills
Liberty Mutual Group is seeking a Financial Operations Representative II for a remote position, focusing on providing customer service support related to billing inquiries. The ideal candidate should possess strong math and communication skills, with at least 2 years of relevant experience

Job Summary

  • This role provides customer service support to internal CSRs who assist agents with billing matters within a fast-paced environment.
  • The incumbent will perform routine and advanced calculations, balancing, and provide educational responses to assist with escalated customer inquiries.
  • Employees must be available to work all shifts within department hours from Monday to Friday between 8:00am EST and 8:00pm EST.

Matching Summary

Match Score: 85

Liberty Mutual Group is seeking a Financial Operations Representative II for a remote position, focusing on providing customer service support related to billing inquiries. The ideal candidate should possess strong math and communication skills, with at least 2 years of relevant experience.

Salary

Base: $46,000.00 - $84,000.00 per year; Typical Starting Salary: $52,000 - $69,500; Bonus: Referral bonus eligible

Skills & Requirements

Must-have

  • 2 years of relative work experience
  • Strong math and communication skills
  • Excellent customer service skills
  • Ability to identify and resolve issues
  • Proficiency in Microsoft Tools

Nice-to-have

  • Associate degree in business or accounting
  • Strong knowledge of Liberty Billing Systems
  • Appetite to learn other systems
  • Foster a team environment
  • Problem-solving and independent judgment

Key Requirements

  • High School diploma required
  • Minimum 2 years of relative work experience
  • Associate degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter