Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including MoneyLion
Job Summary
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including MoneyLion.
The role involves being an essential link between customer-facing operations teams and the product and engineering teams to close the feedback loop and identify opportunities.
Gen offers flexible working options, competitive pay, benefits, and a culture that values diversity, continuous learning, and customer-driven innovation.
Matching Summary
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including MoneyLion.
Skills & Requirements
Must-have
Data analytics and dashboard management
Root cause analysis approach
Agile principles and techniques
Process improvement implementation
SQL proficiency for data querying
Customer feedback analysis
Nice-to-have
Strong interpersonal and communication skills
Multi-tasking and time management
Self-starter with solution-oriented mindset
Experience working with multicultural teams
Willingness to coordinate with US counterparts
Key Requirements
Bachelor’s Degree in related field
3-4 years experience in engineering process improvement or product operations
Basic proficiency in SQL
Knowledge of Agile principles
Open to meetings after work hours with US counterparts