Store Supervisor - Leominster

TD

Leominster, Massachusetts, United States
Base: $24.00 - $33.50 usd ph; bonus/equity: not sp...
Operational excellence and compliance
Customer relationship management
Team leadership and coaching
This role supervises day-to-day team activities to ensure operational excellence and compliance with policies and procedures to mitigate risk and protect the Bank and Customers

Job Summary

  • This role supervises day-to-day team activities to ensure operational excellence and compliance with policies and procedures to mitigate risk and protect the Bank and Customers.
  • TD is committed to providing fair and equitable compensation opportunities and growth through regular development conversations, training programs, and a competitive benefits plan.
  • The Store Supervisor leads, develops, and coaches the team on delivering effective customer service, product advice conversations, and supports service and advice strategies to improve the overall customer experience.

Matching Summary

This role supervises day-to-day team activities to ensure operational excellence and compliance with policies and procedures to mitigate risk and protect the Bank and Customers.

Salary

Base: $24.00 - $33.50 USD per hour; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • Operational excellence and compliance
  • Customer relationship management
  • Team leadership and coaching
  • Cash handling and vault management
  • Sales and advice activities
  • Risk mitigation and fraud prevention

Nice-to-have

  • Strong organizational skills
  • Effective verbal and written communication
  • Ability to multitask in fast-paced environment
  • Promotes diverse and equitable workplace
  • Community service involvement

Key Requirements

  • HS Diploma or GED required; undergraduate degree preferred
  • 2+ years related customer or sales experience
  • Notary License preferred
  • Previous supervisory or leadership experience
  • Active NMLS registration required
  • Eligibility under Regulation Z and SAFE Act
  • Satisfactory criminal background and credit check

Work Rights

Must be eligible for employment with covered financial institution under Regulation Z and SAFE Act

Tailored Resume

Cover Letter