Onboarding Strategist

Agility PR Solutions

Toronto, Canada
Base: $55,000–$85,000 annually; bonus/equity: not ...
On-site
2-3 years saas client-facing experience
Design boolean searches and monitoring frameworks
Lead structured onboarding sessions and training
This role owns the first 60 days of the mid-market client lifecycle, translating PR objectives into a structured onboarding plan that drives early adoption

Job Summary

  • This role owns the first 60 days of the mid-market client lifecycle, translating PR objectives into a structured onboarding plan that drives early adoption.
  • The Onboarding Strategist acts as the primary point of contact from sales handoff through go-live, combining strategic discovery with intentional platform configuration.
  • Agility offers a fully remote work environment with competitive compensation, health benefits, and opportunities for career progression within a collaborative culture.

Matching Summary

This role owns the first 60 days of the mid-market client lifecycle, translating PR objectives into a structured onboarding plan that drives early adoption.

Salary

Base: $55,000–$85,000 annually; Bonus/Equity: Not specified; Benefits: Health & Dental, Employer RRSP Contribution, EAP, Paid Vacation

Skills & Requirements

Must-have

  • 2-3 years SaaS client-facing experience
  • Design Boolean searches and monitoring frameworks
  • Lead structured onboarding sessions and training
  • Manage Salesforce CRM records accurately
  • Translate PR objectives into onboarding roadmaps

Nice-to-have

  • Knowledge of PR workflows and media tools
  • Experience with virtual product walkthroughs
  • High emotional intelligence and listening skills
  • Background in Public Relations or Communications
  • Ability to mentor peers and share best practices

Key Requirements

  • Post-secondary diploma or degree in PR, Communications, Media, or Marketing
  • 2-3 years experience in client-facing SaaS roles
  • Strong technical aptitude for platform configuration
  • Excellent verbal and written communication skills
  • High standard for documentation and CRM discipline

Work Rights

Not specified

Tailored Resume

Cover Letter