Case Manager

Elgin State Bank

Parramatta, NSW, Australia
Fully remote
Workers compensation claims management
Customer service focus
Compliance with legislation
You will help make a positive impact on someone’s life every day by managing workers compensation claims and supporting injured workers in their recovery and return to work

Job Summary

  • You will help make a positive impact on someone’s life every day by managing workers compensation claims and supporting injured workers in their recovery and return to work.
  • EML offers a diverse and collaborative team culture with flexibility to work from home, comprehensive learning and development opportunities, and generous employee benefits.
  • The role is full time, permanent, based in Parramatta with work-from-home flexibility after probation, supported by experienced specialists and a strong team environment.

Matching Summary

You will help make a positive impact on someone’s life every day by managing workers compensation claims and supporting injured workers in their recovery and return to work.

Skills & Requirements

Must-have

  • Workers compensation claims management
  • Customer service focus
  • Compliance with legislation
  • Portfolio management of claims
  • Communication with injured workers and employers

Nice-to-have

  • Ability to multitask and adapt
  • Proactive and self motivated
  • Collaborative team environment
  • Strong attention to detail
  • Organisational skills

Key Requirements

  • Previous experience in customer service environments
  • Ability to deliver excellent customer service
  • Strong organisational skills
  • Not specified work authorization

Work Rights

Not specified

Tailored Resume

Cover Letter