Teamleiter M/w/d Im Reparaturgeschäft Für Aufzüge

KONE Oyj

Not specified; not specified; not specified
Customer relationship management for elevator services
Equipment safety and performance accountability
Field operations cost control and cmii
The role is accountable for ensuring customer satisfaction through high-quality service, precise communication, and resolving complaints

Job Summary

  • The role is accountable for ensuring customer satisfaction through high-quality service, precise communication, and resolving complaints.
  • Responsibilities include managing field operations costs, optimizing routing for planned maintenance, and reducing unnecessary callouts.
  • The position requires leading a team of technicians by defining performance objectives, managing absences, and overseeing hiring processes.

Matching Summary

The role is accountable for ensuring customer satisfaction through high-quality service, precise communication, and resolving complaints.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer relationship management for elevator services
  • Equipment safety and performance accountability
  • Field operations cost control and CMII
  • Technician scheduling and workload balancing
  • Service contract compliance and quality standards

Nice-to-have

  • Innovative and collaborative working culture
  • Employee engagement and idea sharing
  • Sustainability in daily practice
  • Ethical business practices
  • Career development opportunities

Key Requirements

  • Experience in elevator or lift maintenance operations
  • Leadership skills for managing technician teams
  • Knowledge of local regulations and safety standards
  • Ability to validate service contract technical terms
  • Proficiency in handling invoicing and sales leads

Work Rights

Not specified

Tailored Resume

Cover Letter