Job 140812

Honeywell

Katowice, Poland
Hybrid (3 + 2 hybrid work arrangements)
Customer order processing
Order-to-cash process
Claims management
Honeywell is seeking a Sr Customer Experience Specialist in Katowice, Poland, to serve as the primary contact for customers and manage the Order-To-Cash process. The role involves handling customer orders, managing claims, and facilitating communication between departments

Job Summary

  • Serve as the primary customer contact for an assigned portfolio of accounts, bringing customers, sales, and business operations together.
  • Responsible for commercial and operational activities within the Order-To-Cash process, including order validation, booking, status updates, and claims management.
  • Honeywell offers a state-of-the-art office, flexible working hours, hybrid work arrangements, competitive salary, and comprehensive benefits.

Matching Summary

Match Score: 85

Honeywell is seeking a Sr Customer Experience Specialist in Katowice, Poland, to serve as the primary contact for customers and manage the Order-To-Cash process. The role involves handling customer orders, managing claims, and facilitating communication between departments.

Skills & Requirements

Must-have

  • Customer order processing
  • Order-to-Cash process
  • Claims management
  • Customer data maintenance

Nice-to-have

  • Building professional relationships
  • End-to-end customer experience
  • Proactive issue resolution

Key Requirements

  • Bachelor's Degree
  • 2+ years Customer Support experience
  • Business fluent in English
  • CRM/SAP knowledge
  • Intermediate MS Office skills

Work Rights

Not specified

Tailored Resume

Cover Letter