Core Hr Delivery Operations Support Senior Analyst

Citi

Taguig, Philippines
**
Employee record maintenance
Hr systems profile maintenance
Liaison between operations and clients
** Citi is seeking a Core HR Delivery Operations Support Senior Analyst to provide operational support related to employee records and HR systems in Taguig, Philippines. The ideal candidate should possess relevant HR experience, particularly with HRMS systems like Workday, and demonstrate strong analytical skills. **

Job Summary

  • The Core HR Delivery Operations Support Senior Analyst is responsible for providing operations support services, including employee record maintenance, storage & retrieval, and profile maintenance in HR systems.
  • This role serves as a liaison between operations staff, relationship managers, project managers, custodians, and clients to ensure day-to-day operations support aligns with Citi's infrastructure and processes.
  • Key responsibilities include performing in-depth evaluation of business processes, influencing decisions through advice, serving as an analytical expert, and coordinating initiatives that support operational goals.

Matching Summary

Match Score: 75

** Citi is seeking a Core HR Delivery Operations Support Senior Analyst to provide operational support related to employee records and HR systems in Taguig, Philippines. The ideal candidate should possess relevant HR experience, particularly with HRMS systems like Workday, and demonstrate strong analytical skills. **

Skills & Requirements

Must-have

  • Employee record maintenance
  • HR systems profile maintenance
  • Liaison between operations and clients
  • Process evaluation and problem resolution
  • Cross-functional operational processes

Nice-to-have

  • Leadership and coaching skills
  • Independence of judgment
  • Operating with limited supervision

Key Requirements

  • 5-8 years of relevant experience
  • Experience with HRMS (preferably Workday) and Service Now
  • Project management, process improvement, and data analysis skills
  • Proficient in Microsoft Office
  • Bachelor’s degree/University degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter