Asiacloud Solutions is seeking an IT Support Engineer at the entry-mid level to troubleshoot and manage IT issues for internal teams and customers. The role offers hands-on experience, mentorship, and opportunities for growth in a supportive team environment
Job Summary
Join a trusted IT solutions provider with over 30 years of experience offering hands-on exposure and growth opportunities.
You will serve as the frontline of IT operations by troubleshooting issues, managing tickets, and supporting network connectivity for internal teams and customers.
The role provides training and mentorship from experienced engineers in a supportive workplace built on trust and integrity.
Matching Summary
Match Score: 85
Asiacloud Solutions is seeking an IT Support Engineer at the entry-mid level to troubleshoot and manage IT issues for internal teams and customers. The role offers hands-on experience, mentorship, and opportunities for growth in a supportive team environment.
Skills & Requirements
Must-have
Troubleshoot hardware and software issues
Manage IT support tickets promptly
Assist with user onboarding and offboarding
Maintain IT assets and documentation
Support LAN/Wi-Fi and VPN connectivity
Perform desktop imaging and configuration
Nice-to-have
Strong problem-solving attitude
Commitment to customer service
Willingness to travel to client sites
Values teamwork and communication
Continuous learning mindset
Key Requirements
NITEC/Diploma in IT or related fields
Fresh graduates welcome; 1-2 years experience advantageous
Familiarity with Windows OS, macOS, M365, and basic networking