House Recovery Specialist I (on-site)

Shelter Lending Services LLC

Not specified; not specified; medical, dental, vis...
Post charge-off collections experience
Skip tracing tools proficiency
Fdcpa/cfpb compliance knowledge
The House Recovery Specialist I is responsible for negotiating payoffs and settlements while maintaining communication with customers to minimize company loss

Job Summary

  • The House Recovery Specialist I is responsible for negotiating payoffs and settlements while maintaining communication with customers to minimize company loss.
  • Employees must adhere to state and federal guidelines including FDCPA and CFPB while achieving numeric standards in a fast-paced environment.
  • Newrez offers a comprehensive benefits package including medical insurance, 401(k) matching, paid parental leave, and volunteer time off.

Matching Summary

Match Score: 85

The House Recovery Specialist I is responsible for negotiating payoffs and settlements while maintaining communication with customers to minimize company loss.

Salary

Not specified; Not specified; Medical, dental, vision, 401(k), paid leave included

Skills & Requirements

Must-have

  • Post charge-off collections experience
  • Skip tracing tools proficiency
  • FDCPA/CFPB compliance knowledge
  • Strong numeric aptitude
  • Fast-paced environment adaptability

Nice-to-have

  • Persuasive communication skills
  • Self-motivated problem solver
  • Relationship building with borrowers
  • Innovative solution mindset

Key Requirements

  • High School education required
  • 1+ years collection experience preferred
  • Smartphone with security app capability required
  • Knowledge of collection laws and processes

Work Rights

Not specified

Tailored Resume

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