Business Process Owner Senior - Ip Experience Management

USAA

San Antonio, TX, USA
Base: $93,770 - $179,240; bonus/equity: not specif...
Business process execution/knowledge
Process mapping and modeling
Lean, business process management methodology
As a dedicated Business Process Owner Senior for Insurance Professional Experience, you will plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes

Job Summary

  • As a dedicated Business Process Owner Senior for Insurance Professional Experience, you will plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes.
  • We offer a flexible work environment that requires an individual to be in the office 4 days per week.
  • At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.

Matching Summary

As a dedicated Business Process Owner Senior for Insurance Professional Experience, you will plan, direct, and coordinate activities for complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes.

Salary

Base: $93,770 - $179,240; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

Skills & Requirements

Must-have

  • Business process execution/knowledge
  • Process mapping and modeling
  • Lean, Business Process Management methodology
  • Data collection and analysis systems
  • Insurance industry expertise
  • Risk and compliance focus

Nice-to-have

  • Strategic customer specific business process program plans
  • Continuous process improvement efforts
  • Mentorship and guidance support
  • Collaboration with multiple stakeholders

Key Requirements

  • Bachelor’s degree or 4 years related experience
  • 6 years business process execution/knowledge/experience
  • Quality management, process improvement, problem-solving tools
  • Implementing and sustaining change/improvements
  • Process management standards and policies
  • Insurance products experience (4-6 years)
  • Process design end-to-end management

Work Rights

Not specified

Tailored Resume

Cover Letter