Customer Support Specialist - Ki-software (m/w/d)

ResMed

Sankt Augustin, Germany
Fully remote
Technical understanding of ai
Experience in customer support
Empathy and communication skills
ResMed is focused on the digitalization of care, helping caregivers spend more time on essential tasks

Job Summary

  • ResMed is focused on the digitalization of care, helping caregivers spend more time on essential tasks.
  • The role involves supporting customers with AI modules and conducting training sessions.
  • Flexible work options are available, including remote work and various employee benefits.

Matching Summary

ResMed is focused on the digitalization of care, helping caregivers spend more time on essential tasks.

Skills & Requirements

Must-have

  • Technical understanding of AI
  • Experience in customer support
  • Empathy and communication skills

Nice-to-have

  • Creativity and problem-solving
  • Interest in digital products
  • Ability to work independently

Key Requirements

  • Experience in IT or SaaS support
  • Strong organizational skills
  • Ability to document customer feedback

Work Rights

Not specified

Tailored Resume

Cover Letter