Manager Clinical Customer Service And Logistics Vendor Management
Amgen Australia Pty Ltd
Clinical supply chain experience
People leadership in regulated environments
Gxp and clinical regulatory knowledge
This role leads a team of seven across three functional areas to ensure reliable, compliant, and right-first-time execution of clinical supply chain processes
Job Summary
This role leads a team of seven across three functional areas to ensure reliable, compliant, and right-first-time execution of clinical supply chain processes.
The manager is accountable for translating global strategies into local operational plans while driving performance visibility and risk mitigation.
Success requires fostering a culture of accountability and compliance while leveraging new technologies and AI to enhance team productivity.
Matching Summary
This role leads a team of seven across three functional areas to ensure reliable, compliant, and right-first-time execution of clinical supply chain processes.
Skills & Requirements
Must-have
Clinical supply chain experience
People leadership in regulated environments
GxP and clinical regulatory knowledge
ERP systems (preferably SAP)
Process automation and AI adoption
Nice-to-have
Patient-centric mindset
Continuous improvement initiatives
Strong stakeholder management skills
Cross-functional global collaboration
Root cause analysis expertise
Key Requirements
Bachelor's Degree with 12+ years experience OR Master's Degree with 12+ years
Experience managing people required
Experience in regulated manufacturing or life sciences industry preferred