Client Support Specialist Nexgen Asset Management 25 Mar 2026 Sacramento United States

NEXGEN Asset Management

Sacramento, California, United States
Base: $70,000 annually; bonus/equity: not specifie...
On-site
Proficiency in zoho desk
Client inquiry management
Support ticket resolution
NEXGEN Asset Management is an industry-leading EAM software backed by over 25 years of expertise, supporting comprehensive asset management programs

Job Summary

  • NEXGEN Asset Management is an industry-leading EAM software backed by over 25 years of expertise, supporting comprehensive asset management programs.
  • The Client Support Specialist role involves managing client inquiries, troubleshooting issues, and maintaining client records using Zoho Desk to ensure a positive client experience.
  • The company offers a competitive salary, flexible remote work within accepted states, a supportive team culture, and opportunities for growth and skill development.

Matching Summary

NEXGEN Asset Management is an industry-leading EAM software backed by over 25 years of expertise, supporting comprehensive asset management programs.

Salary

Base: $70,000 annually; Bonus/Equity: Not specified; Benefits: Medical benefits

Skills & Requirements

Must-have

  • Proficiency in Zoho Desk
  • Client inquiry management
  • Support ticket resolution
  • Customer-focused communication
  • Remote work within specified states

Nice-to-have

  • Experience with other Zoho products
  • Familiarity with SaaS environments
  • Strong problem-solving abilities
  • Collaborative team culture
  • Flexible remote-friendly environment

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Proven client support or customer service experience
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities in fast-paced environment
  • Strong organizational skills and attention to detail

Work Rights

Must be located in accepted states

Tailored Resume

Cover Letter