Veterinary Customer Service Representative 2

The Ohio State University

Columbus, OH, US
Base: $17.00 - $21.77; bonus/equity: not specified...
Respond to routine and complex situations
Answer and direct internal and external calls
Create accurate admitting information via hospital system
The successful candidate will provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues

Job Summary

  • The successful candidate will provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues.
  • This full-time position requires availability for evenings, weekends, and holidays based on a team rotation.
  • A background check is required prior to the start date, and exposure to animal dander and zoonotic diseases is part of the role.

Matching Summary

The successful candidate will provide excellent front-line client services to support clients, customers, clinicians, and care-giving colleagues.

Salary

Base: $17.00 - $21.77; Bonus/Equity: Not specified; Benefits: Shift differential for evenings and weekends

Skills & Requirements

Must-have

  • Respond to routine and complex situations
  • Answer and direct internal and external calls
  • Create accurate admitting information via hospital system
  • Maintain safe money handling practices
  • Abide by university privacy standards

Nice-to-have

  • Experience with medical terminology
  • Professional customer service principles
  • Ability to handle emergency situations
  • Team rotation flexibility for holidays

Key Requirements

  • High School graduate or equivalent
  • 1 year of relevant experience required
  • Background check required prior to start date

Work Rights

Not specified

Tailored Resume

Cover Letter