Client Service Representative

ADP

Tokyo, Jpn-Jp, Japan
On-site
Japanese proficiency n1 level or above
Business level english reading and writing
Minimum 2 years administrative experience
ADP is seeking a Client Service Representative in Tokyo, responsible for payroll processing and client service alignment. The ideal candidate will have strong Japanese and English communication skills, along with experience in payroll and administrative tasks

Job Summary

  • This role is responsible for the timely and accurate processing of payroll(s) using payroll software for ADP Clients.
  • The associate will coordinate closely with internal teams and external consultants to ensure client services are delivered accurately and professionally.
  • The right applicant will be a key influencer for the current and future Global Payroll Offer by adapting Japan specifics to align with global concepts.

Matching Summary

Match Score: 85

ADP is seeking a Client Service Representative in Tokyo, responsible for payroll processing and client service alignment. The ideal candidate will have strong Japanese and English communication skills, along with experience in payroll and administrative tasks.

Skills & Requirements

Must-have

  • Japanese proficiency N1 level or above
  • Business level English reading and writing
  • Minimum 2 years administrative experience
  • Intermediate Excel skills with formulas and pivot tables
  • Hands-on Japan payroll processing experience

Nice-to-have

  • Excellent communication and coordination skills
  • Spirit of hospitality in client service
  • Ability to harmonize global concepts with local specifics
  • Detail-oriented data processing capabilities

Key Requirements

  • Japanese language proficiency N1 or higher
  • Minimum 2 years of administrative work experience
  • Intermediate Excel proficiency required
  • Hands-on Japan payroll experience preferred

Work Rights

Not specified

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