Teamleiter M/w/d Im Reparaturgeschäft Für Aufzüge

KONE GmbH

Not specified; not specified; not specified
Customer relationship management
Equipment safety and performance accountability
Sales lead volume and quality processing
The role is accountable for ensuring customer satisfaction through high-quality service, precise communication, and resolving complaints

Job Summary

  • The role is accountable for ensuring customer satisfaction through high-quality service, precise communication, and resolving complaints.
  • Responsibilities include managing technician performance, scheduling, workload balancing, and ensuring the safety of equipment and personnel.
  • KONE fosters an innovative culture focused on employee engagement, sustainability, and ethical business practices to support career growth.

Matching Summary

The role is accountable for ensuring customer satisfaction through high-quality service, precise communication, and resolving complaints.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer relationship management
  • Equipment safety and performance accountability
  • Sales lead volume and quality processing
  • Field operations cost control
  • Technician performance and motivation management
  • Maintenance scheduling and optimized routing
  • Callout resolution and safety issue handling

Nice-to-have

  • Innovative and collaborative working culture
  • Employee engagement and participation
  • Sustainability integration in daily practice
  • Ethical business practices adherence
  • Trust and respect among co-workers

Key Requirements

  • Experience in elevator or lift repair industry
  • Leadership skills for managing maintenance technicians
  • Knowledge of local regulations and safety standards
  • Ability to manage third-party inspections and audits
  • Proficiency in service contract technical terms validation

Work Rights

Not specified

Tailored Resume

Cover Letter