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The Patient Access Associate position at Luminis Health in Annapolis, MD, is a crucial non-clinical role focused on ensuring a positive experience for patients during registration and admission. The role involves accurate data collection, patient interaction, and compliance with regulatory requirements.
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Job Summary
The Patient Access Associate is a hospital-based, non-clinical healthcare professional who serves as the first point of contact for patients, ensuring a positive patient experience during the registration and admission processes.
Responsibilities include accurately collecting essential demographic and financial information, identifying patients, updating demographics, verifying armbands, explaining required documents, and processing consents.
The role also involves patient registration, insurance verification, regulatory compliance, appointment scheduling, financial communication, and workflow management.
Matching Summary
Match Score: 75
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The Patient Access Associate position at Luminis Health in Annapolis, MD, is a crucial non-clinical role focused on ensuring a positive experience for patients during registration and admission. The role involves accurate data collection, patient interaction, and compliance with regulatory requirements.
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Skills & Requirements
Must-have
patient identification and documentation
accurate demographic and financial information
patient registration and insurance verification
regulatory compliance and customer service
appointment scheduling
financial communication
Nice-to-have
positive patient experience
excellent customer service
promptly answer and direct calls
Key Requirements
98% accuracy rate in medical record creation
minimum accuracy rate of 97% for error-free registrations