This role will be instrumental in creating and curating the ultimate luxury experience for our clients during their visit, welcoming, anticipating client requests and elevating service levels
Job Summary
This role will be instrumental in creating and curating the ultimate luxury experience for our clients during their visit, welcoming, anticipating client requests and elevating service levels.
Deliver personalised service, orchestrating the ultimate luxury hospitality around every client appointment.
Embody and communicate the heritage, values, and collections of the House of CHANEL in every interaction, serving as a true brand ambassador.
Matching Summary
This role will be instrumental in creating and curating the ultimate luxury experience for our clients during their visit, welcoming, anticipating client requests and elevating service levels.
Skills & Requirements
Must-have
Exceptional client service skills
Luxury environment experience
Build lasting professional relationships
Discerning client requirements
Outstanding interpersonal skills
Meticulous attention to detail
Handle sensitive matters with discretion
Nice-to-have
Passion for delivering remarkable experiences
Aesthetic appreciation and knowledge
Knowledge of local attractions
Growth mindset and skill development
Curiosity and capability expression
Key Requirements
Experience in luxury environment or hospitality
Ability to handle sensitive matters with efficiency, discretion, and professionalism