Front Line Associate (rawang, Malaysia)

Western Union

Rawang, Malaysia
Not specified; not specified; annual leave, sick l...
In-person
Exceptional customer service skills
Cash handling and register operations
Fluency in english language
Western Union is seeking a Front Line Associate in Rawang, Malaysia, to provide exceptional customer service and assist with money transfer transactions. The role requires strong communication skills, cash handling experience, and a commitment to compliance and customer satisfaction

Job Summary

  • The role involves welcoming customers, guiding them through transactions, and ensuring all activities comply with strict regulatory rules.
  • Western Union offers a diverse team environment with opportunities for professional growth, learning new skills, and accessing best-in-class development platforms.
  • Employees receive comprehensive benefits including annual leave, group life and medical policies, and access to global recognition programs.

Matching Summary

Match Score: 75

Western Union is seeking a Front Line Associate in Rawang, Malaysia, to provide exceptional customer service and assist with money transfer transactions. The role requires strong communication skills, cash handling experience, and a commitment to compliance and customer satisfaction.

Salary

Not specified; Not specified; Annual Leave, Sick leave, Maternity/Paternity leave, Group Life Policy, Group Medical Policy

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Cash handling and register operations
  • Fluency in English language
  • Compliance with company policies
  • Availability to work weekends

Nice-to-have

  • Experience in financial services or retail
  • Problem-solving skills
  • Experience in currency exchange
  • Additional language fluency
  • MS Office tools proficiency

Key Requirements

  • Minimum SPM qualification required
  • 0-2 years of customer service experience
  • Fresh graduates are welcome to apply
  • Basic MS Office tools experience

Work Rights

Not specified

Tailored Resume

Cover Letter