Manager - Claims Operations

47

Sydney, NSW, Australia
Not specified; salary reviews mentioned; annual co...
Fully remote
Proven experience leading claims operations
Ctp or personal injury claims environment
Strong track record driving performance
You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and customer outcomes

Job Summary

  • You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and customer outcomes.
  • This hands-on leadership role involves coaching Group Managers and serving as the key contractual contact for the client, Youi.
  • The company offers a diverse collaborative culture with up to 16 weeks paid parental leave and comprehensive learning opportunities.

Matching Summary

You will lead and coordinate multiple Case Management teams across New South Wales and South Australia while driving performance and customer outcomes.

Salary

Not specified; Salary reviews mentioned; Annual company incentive scheme included

Skills & Requirements

Must-have

  • Proven experience leading claims operations
  • CTP or personal injury claims environment
  • Strong track record driving performance
  • Confident stakeholder management skills
  • Hands-on leadership capability

Nice-to-have

  • Commercially minded approach
  • Ability to balance risk and efficiency
  • Resilient team builder
  • High-performing culture creator
  • Strategic improvement mindset

Key Requirements

  • Experience in CTP claims environments
  • Personal injury claims background required
  • Senior leadership experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter