Associate Software Support Technician

ResMed

Brooklin
Fully remote
Customer support experience
Technical issue resolution
Sw/hw background
The Technical Care team provides support to Home Medical Equipment providers

Job Summary

  • The Technical Care team provides support to Home Medical Equipment providers.
  • The role involves responding to customer queries and providing solutions.
  • ResMed fosters a diverse and inclusive culture for innovative ideas.

Matching Summary

The Technical Care team provides support to Home Medical Equipment providers.

Skills & Requirements

Must-have

  • Customer support experience
  • Technical issue resolution
  • SW/HW background

Nice-to-have

  • Strong customer relationships
  • Collaborative team environment
  • Continuous growth and development

Key Requirements

  • Minimum 2 years in customer support
  • Proficiency with Microsoft Office
  • Knowledge of support case lifecycle

Work Rights

Not specified

Tailored Resume

Cover Letter