Business Capability Expert – Igtd Service (colorado Springs, Co/plymouth, Mn)

Philips

Colorado Springs, Colorado, United States
Base: $122,000 - $217,728; bonus/equity: annual in...
On-site (3 days per week)
Servicemax and sap experience
Installed base management
Service contract management
Philips is seeking a Business Capability Expert for its IGTD Service Operations, focusing on optimizing service delivery and operational efficiency in the healthcare sector. The ideal candidate will have over seven years of experience in service management, preferably within the medical device industry, and will be responsible for managing service tools and data while collaborating with global teams

Job Summary

  • Drive the optimization and continuity of end-to-end service capabilities with a strong focus on fulfillment and service execution.
  • Manage and improve service tooling and data (including ServiceMax and SAP), resolve operational issues, and support innovation initiatives such as remote service platforms.
  • Support the IGTD service and commercial organizations in realizing their strategic objectives by evaluating and improving service-related business processes.

Matching Summary

Match Score: 85

Philips is seeking a Business Capability Expert for its IGTD Service Operations, focusing on optimizing service delivery and operational efficiency in the healthcare sector. The ideal candidate will have over seven years of experience in service management, preferably within the medical device industry, and will be responsible for managing service tools and data while collaborating with global teams.

Salary

Base: $122,000 - $217,728; Bonus/Equity: Annual incentive bonus, sales commission or long-term incentives may be offered; Benefits: Comprehensive Philips Total Rewards benefits program

Skills & Requirements

Must-have

  • ServiceMax and SAP experience
  • Installed base management
  • Service contract management
  • Recurring revenue models
  • Spare parts management
  • Remote/field service delivery
  • Global stakeholder network

Nice-to-have

  • Commercial experience
  • Salesforce experience

Key Requirements

  • 7+ years international service domain experience
  • Healthcare/medical device industry experience
  • Bachelor's or Master's degree
  • Able to travel globally (up to 20%)

Work Rights

US work authorization required

Tailored Resume

Cover Letter