Part Time Teller/ 25 Hours Week - Diamond Farms Branch/ Gaithersburg Md
Mtbachelor
Gaithersburg, Maryland, United States of America
Base: $20.00 - $30.41 hourly; bonus/equity: not sp...
Customer service standards adherence
Digital engagement and demonstrations
Lobby management and customer greeting
The position specializes in enhancing branch customer experience through digital engagement, lobby management, transactional processing, and retail servicing interactions
Job Summary
The position specializes in enhancing branch customer experience through digital engagement, lobby management, transactional processing, and retail servicing interactions.
The role requires adherence to customer service standards and compliance with regulatory and operational risk controls to support the company’s culture and brand.
M&T Bank is committed to fair, competitive, and market-informed pay with a pay range of $20.00 - $30.41 hourly, reflecting the candidate’s knowledge, skills, and experience.
Matching Summary
The position specializes in enhancing branch customer experience through digital engagement, lobby management, transactional processing, and retail servicing interactions.
Salary
Base: $20.00 - $30.41 Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer service standards adherence
Digital engagement and demonstrations
Lobby management and customer greeting
Accurate financial transaction processing
Compliance with AML/BSA/KYC regulations
Operational risk and audit control adherence
Nice-to-have
Empathy and customer centricity
Flexibility and adaptability
Digital fluency
Entrepreneurial spirit
Critical thinking
Bilingual skills based on branch needs
Key Requirements
High school diploma or equivalent
Minimum 6 months customer service experience
Experience with data entry and/or cash handling
Proven verbal and interpersonal communication skills