Client Service Representative Pt - Ukrainian / Russian Speaker

CIBC Capital Markets

Edmonton, Alberta, Canada
Competitive salary; incentive pyy available; benef...
Ukrainian or russian language fluency
Client issue resolution skills
Financial products knowledge
This role serves as the first line of support for clients within a fast-paced banking center environment

Job Summary

  • This role serves as the first line of support for clients within a fast-paced banking center environment.
  • The position requires flexibility to work various hours including evenings and weekends across multiple locations.
  • CIBC offers a comprehensive benefits package including a defined benefit pension plan, incentive pay, and wellbeing support.

Matching Summary

This role serves as the first line of support for clients within a fast-paced banking center environment.

Salary

Competitive salary; Incentive pay available; Benefits program included

Skills & Requirements

Must-have

  • Ukrainian or Russian language fluency
  • Client issue resolution skills
  • Financial products knowledge
  • Digital literacy for mobile banking
  • Flexible availability for evenings and weekends

Nice-to-have

  • Strong interpersonal communication abilities
  • Empathy and client-centric mindset
  • Proactive problem-solving approach
  • Commitment to diversity and inclusion
  • Curiosity for continuous learning

Key Requirements

  • Legal eligibility to work in Canada
  • Valid work or study permit if applicable

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter