B2b Quality Analyst (sales Support)

Concentrix

Cairo, Egypt
Prepare quotes and contracts
Maintain sales demonstration tools
Assist customers via phone and email
The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work

Job Summary

  • The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work.
  • Prepare quotes, contracts, and RFP/RFI responses and maintain quote documentation with accurate pricing and configurations.
  • Assist customers in person, by phone, email, or live chat to help diagnose and research information regarding the use of a product or service.

Matching Summary

The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work.

Skills & Requirements

Must-have

  • Prepare quotes and contracts
  • Maintain sales demonstration tools
  • Assist customers via phone and email
  • Troubleshoot product issues
  • Develop sales presentations and trainings

Nice-to-have

  • Intermediate to advanced product knowledge
  • Moderate independent judgment
  • Up-to-date industry awareness
  • Consistent follow-up on opportunities

Key Requirements

  • English language proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter