Senior Technical Account Manager

Harkett

Warsaw, Poland
Base: zł193,800 pln - zł290,600 pln; bonus/equity:...
Fully remote
Technical account management
Customer relationship management
Enterprise saas support
The Technical Account Manager will develop and maintain close relationships with a strategic group of implementing and production customers, acting as their advocate within Support and other internal teams

Job Summary

  • The Technical Account Manager will develop and maintain close relationships with a strategic group of implementing and production customers, acting as their advocate within Support and other internal teams.
  • This role offers the trust to take risks, tools to grow, skills to develop, and the support of a company invested in you for the long haul.
  • Workday combines in-person and remote work to deepen connections and maintain a strong community while enabling flexible schedules.

Matching Summary

The Technical Account Manager will develop and maintain close relationships with a strategic group of implementing and production customers, acting as their advocate within Support and other internal teams.

Salary

Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Technical Account Management
  • Customer relationship management
  • Enterprise SaaS support
  • Project management skills
  • C-level stakeholder engagement
  • Workday product expertise

Nice-to-have

  • Fluent in German, French or Spanish
  • Collaborative team player
  • Strong communication and presentation skills
  • Ability to manage high-stress situations
  • Flexible work environment

Key Requirements

  • BS or MS in Technical Degree or equivalent experience
  • 7+ years in product support or customer success
  • 5+ years managing complex SaaS solutions
  • Fluent spoken and written English
  • Experience with Human Resources, Payroll, or Financials preferred

Work Rights

Not specified

Tailored Resume

Cover Letter